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Remembering Win Wallin

Medtronic CEO Win Wallin died yesterday. Win was a great leader who restored Medtronic in the 1980s and a superb mentor to me. After retiring from Medtronic, Win made major contributions to education through the U. of Minnesota, Carleton College, and the Wallin Educational Scholars. His death is a great loss to us all. He will be sorely missed by all who loved and knew him.


The Star Tribune remembers Win's commitment to philanthropy and the community around him.

Winston R. (Win) Wallin, the chief executive who positioned Medtronic Inc. for its spectacular growth of the past two decades and also became a pioneer in the Twin Cities philanthropic community, died Monday after a brief bout with cancer. He was 84.

A Minneapolis native, Wallin rose from a grain buyer's position at Pillsbury to the food behemoth's No. 2 position, leaving in 1985 to head Medtronic. He is widely credited with setting a foundation for the Fridley-based company to become what it is today -- the world's largest medical technology firm, with $16 billion in annual sales.

At 6 foot 4 with a gentle, self-deprecating wit, the no-nonsense Wallin defined a generation of Minnesota business leaders who stressed leadership over management, and long-term goals over short-term gains.

But perhaps his most enduring legacy will be his philanthropic work, which involved raising almost $35 million so that thousands of poor students could attend college. He challenged others to do the same.

"The world lost one of its pioneers today," Gov. Tim Pawlenty said in a statement. "Win Wallin saved lives, created jobs and helped humanity in immeasurable ways. He will be greatly missed."

A 1943 graduate of Minneapolis South High School, Wallin served two years in the U.S. Navy Air Corps and enrolled in the University of Minnesota to major in business administration when he returned. It was the start of a lifelong relationship that later involved raising millions on the university's behalf and donating countless hours to U-related causes.

Still donning his Air Corps togs, it was also where he caught the eye of the former Maxine Jessup Houghton, who would become his wife for more than 60 years.

"I noticed him one day in the library because he didn't seem to be studying much," Maxine Wallin said, with a laugh. "We went out for coffee and talked, and I would go to all his classes, just to make sure he'd show up."

After college, Wallin worked at Pillsbury for 37 years, eventually becoming president and chief operating officer responsible for the company's agribusiness operations, restaurant businesses including Burger King and Steak and Ale restaurants, the grocery store packaged food operations and international businesses.

George Pillsbury, a former Pillsbury executive who was Wallin's boss in the 1960s, said Wallin always had "a good business mind and an ability to recognize the important issues. Quickly. And he had a wonderful attitude and way toward people."

Many colleagues were aghast when Wallin was passed over as successor to Pillsbury CEO William Spoor in 1984. Wallin soon left the company to take the top job at troubled Medtronic in 1985.

"He said, 'George, don't feel badly that I left Pillsbury. There just was this good opportunity,'" Pillsbury recalled. "He got into Medtronic and he did a wonderful job. He got Dr. Glen Nelson to come in and take over research and he hired Bill George eventually to succeed him [as CEO]. He had a classic, wonderful trio running things. Win had a great business life, a wonderful family and he has been very philanthropic."

George, who ran Medtronic for a meteoric decade before retiring in 2001, said in a recent Star Tribune commentary about Wallin, "The Pillsbury board made a grievous error in not choosing him to succeed Bill Spoor as CEO, one for which the corporation paid dearly ... Pillsbury's loss was Medtronic's gain."

Yet others were equally surprised when Wallin was named chairman and CEO of Medtronic -- even though he had little experience in the medical device industry other than serving on Medtronic's board since 1978.

"It was really an advantage," said Medtronic co-founder and pacemaker inventor Earl Bakken. "We talked a lot. He enjoyed talking with our engineers. He was very open. He was so warm, you wanted to be close to him because he was such a gentleman."

A forceful leader

At the time, Medtronic was struggling to diversify its product portfolio beyond pacemakers and attempting to gain access to promising heart defibrillator technology. During his tenure, revenue increased $1 billion.

Kris Johnson, a former executive at Medtronic and now a Minneapolis venture capitalist, said Wallin "could be intimidating. It's not like he didn't have a tough side to him." But at the same time, he was "approachable and funny," and a treasured mentor.

Johnson remembers making the final presentation at the end of a two-day strategy session. "He said, 'Johnson, put all this crap down and tell me the three most important issues you have and what you're going to do about them.' Typical Win -- cut through all the clutter and focus on what really matters."

"It was Win who really saved Medtronic," Bakken said.

One of Bakken's enduring memories was of Win and Maxine Wallin's prowess on the dance floor: "The fox trot, waltz, rumba, they were so impressive."

Medtronic's current Chairman and CEO, William Hawkins III, who on Monday announced plans to retire, said in a statement that Wallin will be remembered "for much more than his business record. He was extraordinarily generous and kind, and had a sincerity and dedication to fairness and ethical business practices which we strive to uphold every day at Medtronic."

After Wallin retired from Medtronic in 1991, he continued to work diligently in Minnesota philanthropic circles.

Champion of education

In 1986, he and Maxine formed the Wallin Foundation, later Wallin Education Partners, which gives financial aid and advice to promising Minnesota public school students from low-income families to attend college. More than 3,000 Wallin scholarships have been awarded.

Wallin was also active in academia. In 1993, he became an adviser to former University of Minnesota President Nils Hasselmo, overseeing the Academic Health Center and helping to raise $35 million in private donations to construct the U's Masonic Cancer Research Building. He was a director for the U Foundation and chair of the Board of Overseers for the Carlson School.

More recently, he served as chair of the dean's Board of Visitors, an advisory group to the Medical School. Last June, the U named a building in its Biomedical Discovery District the Winston and Maxine Wallin Medical Biosciences Building.

He was also a longtime chair and trustee of Carleton College's Board of Trustees, helping to raise close to $158 million for the Northfield college, according to former president Stephen R. Lewis, now chairman of Ameriprise Financial's mutual fund family.

"He was a unique combination of John Wayne and Bob Hope, the master of one-liners," Lewis said. "Win was a great coach. Whenever there was any serious difficulty, I wanted to have Win standing right beside me."

Wallin also served on the boards at Abbott Northwestern Hospital, the Minnesota Zoo, the Minneapolis Foundation and the Minneapolis Institute of Arts. He served on many corporate boards, including Cargill Inc., First Bank Minneapolis, Bemis Co., Supervalu and the Soo Line Railroad. He was chair of the Caux Round Table, an international group of business leaders promoting "moral capitalism."

Besides his wife, Maxine, Wallin is survived by four children, Rebecca, Lance, Brooks and Bradford, and 13 grandchildren. Funeral arrangements will be announced later this week.

Janet Moore • 612-673-7752 Neal St. Anthony • 612-673-7144

 

Politics Trumps Sound Fiscal Policy (Again)

Yesterday's "compromise" between Republicans and the President proves an old adage: political giveaways always trump sound fiscal policy. Or stated another way, it's easier to agree to increase the deficit $4 trillion over the next ten years than it is to reduce it that amount.

What a difference a weekend can make. Just last Friday the 18-member Deficit Reduction Commission, appointed by President Obama and led by former Republican Senator Alan Simpson and former Clinton chief of staff Erskine Bowles, voted 11-7 to pass a package of deficit reduction items totaling $4 trillion over the next decade. That would have helped the United States get out of the financial ditch we're in right now and back on the road to fiscal responsibility.  Unfortunately, the seven "nay" votes, six of which came from politicians, keeps the majority from forcing a vote on this package in Congress. Now it goes to the White House for "review."

One would have hoped this moderate set of fiscal policy initiatives, backed by a bipartisan majority, would have given the President the courage to recommend adoption by Congress. Quite the contrary. Republican leaders, who historically represented the party of balanced budgets and fiscal stability, instead negotiated with the President increase the ten-year deficit by $4 trillion by extending the Bush-era tax cuts. Granted, this is a "temporary" extension for two years, but who believes in the heat of the 2012 Presidential elections that sixty senators and a majority in the House will vote to kill further extensions. Don't bet your Medicare on it!

For the mathematically inclined, that's an increase of $8 trillion in the deficit in just three days. As they say, not bad for a weekend of work.

There is no doubt that today's American voters favor unlimited tax cuts and unlimited government spending for their retirement and their health care. Instant gratification rules over long-term plans.

The consequence? This generation will pass on an impossible financial situation to the next two generations, which inevitably means their standard of living will decline. Just paying interest on our national debt will absorb the bulk of taxes Americans pay.

To their credit, Bowles and Simpson along with their fellow commissioners tackled the deficit head on.  Esteemed for their independence, they took on a task that nobody in Washington will touch: telling the truth to the American people.  They recommended raising the Social Security age, reducing the number of federal workers, dramatically cutting defense spending, eliminating many tax deductions, and reforming both personal and corporate income tax rates. All sound ideas, mostly containing some short-term pain for long-term gain.

Congress is broken.  An incumbency bias, an increasingly polarized media, and hyper-partisan political parties are destroying the last shreds of civility – and replacing it with an angry, ineffective politics that fans the flames of anger and hostility throughout the country. Thus, our political leaders are contributing to the tendency of Americans to think they are entitled to instant gratification and can blame someone else for their troubles.

Starting in January, the U.S. government will officially have split government. The President and the new Congress face problems of extraordinary magnitude.  Senate Budget Committee Chairman Kent Conrad affirms that the United States borrows 40 cents of every dollar it spends, and the federal budget deficit equaled 8.9% of Gross Domestic Product for the fiscal year ending September 30. 

There is much talk of the problem, but little serious dialogue about how Republicans and Democrats might work together to solve it. Instead, both sides sound like they prefer “gridlock” for the next two years. If President Obama is re-elected in 2012 and the Republicans take the majority in the Senate, gridlock could last for six years.

This country can ill afford gridlock and economic malaise while the deficits continue to grow. Meanwhile, other nations like China, India, Germany, Brazil, Singapore, and even the United Kingdom are moving ahead rapidly to become more competitive in world markets.

In the end, a nation’s strength comes more from its economic strength than its military might. On that score at least, we are steadily losing the battle for global competitiveness as our standard of living is forced to decline.

The real problem is elected leaders looking for short-term solutions – quick fixes, if you will – to long-term, intractable problems. Our problems of fiscal stability, job creation, economic strength, and education can only be solved with long-term solutions that require unified action. 

Politicians who place narrow self-interests ahead of the long-term best interests of the nation imperil our future. It is time for our elected leaders, Democrats and Republicans alike, to treat the American people like adults and tell us the truth about the near-term sacrifices we must make if the country is to regain its economic might and national pride. 

Let’s get on with solving long-term problems with long-term solutions. It is the only way to catapult the U.S. back into global leadership.

Minneapolis Star Tribune Article: Gregg Steinhafel has faced up to many challenges as Target CEO

This morning my article on the turnaround at Target ran in the Minneapolis Star-Tribune. Here’s the article for those of you who don’t see this newspaper. - Bill 


It isn't easy being CEO of a public company. The glamour days of CEO rock stars and high-flying stock prices are gone. Companies are under constant scrutiny by activist investors, aggressive regulators, aggrieved customers and aggravated employees. As the public face of their companies, CEOs bear the brunt of that criticism.

 

Today the Twin Cities are blessed with a bumper crop of CEOs -- the best group in my 40 years here. From U.S. Bancorp's Richard Davis, Cargill's Greg Page, Best Buy's Brian Dunn and 3M's George Buckley to General Mills' Ken Powell, Medtronic's Bill Hawkins and Ecolab's Doug Baker, these CEOs are building great enterprises and leadership in their industries.

But none has faced the challenges that awaited Target CEO Gregg Steinhafel when he stepped into the shoes of predecessor Bob Ulrich. Serving on Target's board from 1993 to 2005, I watched Ulrich transform the company from a multiformat retailer into a focused mass merchant. Thanks to Steinhafel's merchandising genius, Target has found a sustainable niche a cut above Wal-Mart with creative offerings others can't match in value.

Steinhafel became Target's CEO in May 2008, just as the economy was sinking into recession. Hard times caused shoppers to be more frugal. Wal-Mart attacked Target's core merchandising business.

More recently, Target survived what many consider a faux pas in supporting MN Forward's pro-jobs campaign. Funds wound up supporting gubernatorial candidate Tom Emmer, who has taken anti-gay policy positions. GLBT organizations feared Target was abandoning its pro-gay stands.

Steinhafel had barely moved into the CEO's chair when Target's strategy was challenged by activist investor William Ackman. Buying up 7.8 percent of Target shares at retail's peak in July 2007, Ackman watched his holdings slide as retail stocks fell.

Ackman demanded that Target spin off its credit cards. After lengthy discussions, Target's board sold half of its card operations but retained management control. Ackman initially congratulated Steinhafel on the move, but later demanded that Target sell off the remaining 50 percent. Steinhafel and the board refused.

Next Ackman proposed that Target transfer the land and buildings that house Target stores into a real estate investment trust. That would have increased Target's operating costs by $1.4 billion and split control over its real estate and merchandising arms. Steinhafel and the board were steadfast in rejecting Ackman's financial engineering ploys.

Ackman responded with a proxy contest to replace four Target directors with his slate of five directors. While Target took the high road, Ackman went for the jugular, attacking long-standing directors like Wells Fargo Chair Richard Kovacevich for being "complacent." Neither Steinhafel nor the board flinched.

Instead of challenging Ackman, Steinhafel met with Target's major shareholders.

Before the votes were counted at Target's 2009 annual meeting, Ackman gave a speech invoking the likes of John F. Kennedy and Martin Luther King. Shareholders apparently didn't buy his act. More than 70 percent of votes were cast for the Target directors.

Always classy, Steinhafel shook Ackman's hand and said the proxy battle provided him the opportunity to spend extra time with Target shareholders.

The criticisms of Target's contributions to MN Forward were perhaps more painful than either Ackman's attacks or Wal-Mart challenges. Suggestions that Target was somehow "anti-gay" cut deeply. The worst one could say about this incident is that Steinhafel may have been naive. But he admitted his mistake and reaffirmed the company's long-standing support for gay rights. As he told me, "Target has the most gay-friendly policies in this state."

Despite these challenges, Steinhafel never took his focus off merchandising. In the past 18 months, he has led a sharp turnaround from shrinking same-store sales during the recession. Shareholders have responded by driving up Target shares from lows of $26 in 2008 to $59 last week.

For all the challenges it has faced, Target has never lost sight of pleasing its customers, nor has it wavered in its commitment to give 5 percent of earnings to philanthropic causes. Most important of all, Target created 30,000 jobs in Minnesota in the last 30 years.

For CEOs of major companies like Target, there will always be challenges, disappointments, and missteps. The bottom-line measurement is, did you create sustainable value for your customers, employees, shareholders and your communities? The record is clear: Steinhafel is excelling in all four categories.

Bill George serves on the boards of Exxon Mobil and Goldman Sachs and previously served on the Novartis and Target boards. His e-mail is bill@bpgeorge.com.

Ed Whitacre and Alan Mulally: Businesspeople of the Year

As much as I respect Fortune Magazine, I confess that I was shocked to see General Motors’ Ed Whitacre left completely off its list of the top fifty businesspeople of the year.

In a single year Whitacre took an organization with $131 billion in revenues and 209,000 employees from bankruptcy to $8.5 billion EBITDA. In the process he created $50 billion in market capitalization, completing the largest IPO in history. And he restored a healthy balance sheet: GM currently has $33 billion in cash and only $9 billion in debt.

Fortune ranks NetFlix’s Reed Hastings as the #1 Businessperson of the year, probably for a 200% increase in his stock price. In contrast to Whitacre, Hastings runs an organization with $2 billion in revenues, EBITDA of $300 million, and fewer than 2,000 employees. Hastings created less than $7 billion in market capitalization in the last year – an excellent performance but not in the same league as Whitacre.

Ford’s Alan Mulally at #2 is a worthy competitor for the top ranking. Since taking over Ford’s top job in 2006, Mulally has done a spectacular job in restoring Ford to greatness, bringing fuel-efficient cars and trucks with updated designs to market, and increasing its revenues and market share.

So let’s call it a draw between Whitacre and Mulally for the #1 slot.

The two of them deserve enormous credit for restoring America’s automobile industry, just when it appeared that American-owned auto companies were a thing of the past. They are doing it “the old-fashioned way”: not with short-term moves and financial gimmicks, but by making better vehicles that American consumers are eager to buy. Small wonder that after thirty years of declining market shares, these two giants are gaining share on the Japanese, Germans, Koreans, and even the Italians (think of Fiat that owns Chrysler).

At a time when leading policy makers and economists think that American cannot compete anymore in the manufacturing business, Ford and GM are showing that it can be done – right here in our back yard, and with union labor and U.S. health care costs, no less. Who says we can’t turn around manufacturing in the U.S.?

Both Whitacre and Mulally are masters at facing reality and then organizing people to fix current problems while creating growth for the future. Whitacre inherited an organization in complete denial that it had a problem with the competitiveness of its autos, in spite of the fact that its market share slide steadily from 53 percent of the U.S. market to a paltry 19 percent. The former CEO said in October 2007 – a month before he flew to Washington on a private jet to plead for the Bush administration to bail his company out – that the only problem GM had was its mounting health care costs.

Whitacre was recruited to take over as chairman in July 2009 when GM emerged from bankruptcy. He inherited a weak executive team that wouldn’t face reality and preferred shared responsibility through committees and endless Power Point presentations, rather than to focus on car design. It didn’t take him long to remove several layers of management and build a team of people who love the car business more than finance.

Whitacre, who came into GM with an amazing reputation from his days of building AT&T, had the courage to go on television ads and challenge consumers to give GM cars a second look, putting his money on the line with a “30-day money back guarantee.” Although GM was owned by the government and the unions, he never once complained about interference from either the Obama administration or the UAW – although Obama’s pay administrator, Kenneth Feinberg, limited him to a $500,000 total compensation package in recruiting a new CFO.

For half a century GM CEOs have been backing down to the power of the UAW, in order to avoid a strike. In the process they created an impossible set of financial obligations, including 100 percent health care coverage for employees and retirees, a generous company-funded retirement plan, and a jobs bank that paid laid off employees for not working. Whitacre took a different tack: he met privately with UAW president Ron Gettelfinger and reached an agreement to work out solutions that enabled the company to compete on a global basis and the workers to keep their jobs.

Mulally, who left the top commercial aerospace job at Boeing, was equally courageous at Ford. Within ninety days he leveraged Ford’s entire balance sheet to borrow $23.5 billion to give Ford a cushion against further problems and an economic downturn. That gave him the cash position to avoid running to the government for a bailout when the auto market collapsed in the fall of 2008.

To his credit, he used his strengthened balance sheet to get his lineup of cars and trucks more competitive. When Toyota experienced quality problems in early 2010, Mulally was ready to respond with an attractive product lineup that has enabled Ford to achieve consistent U.S. sales increases, and which have exceeded 40 percent in some  months.

At a time when corporate leaders are being criticized at every turn, these are remarkable examples of what top leaders can do to turn around America’s great companies. Credit Lou Gerstner for saving IBM from break-up in the 1990s, but let’s give Whitacre and Mulally the top award for turning around an entire industry and showing Americans that authentic leadership really does matter.

Business Book Bestseller List from Inc. Magazine and 800-CEO-READ

I would like to thank Inc. Magazine and 800-CEO-Read for including 7 Lessons for Leading in a Crisis on their business book bestseller list.  It is a privilege to be included along with these other great works on business, economic, and leadership development.  This is a topic about which I am very passionate, and I look forward to continuing to share my thoughts and experiences with you as we all continue in our leadership development.  

Reflections on WSJ CEO Council 2010

Monday's Wall Street Journal covers the complete highlights of last week WSJ CEO Council in Washington. Here I would like to share some of my own reflections.

I participated as a subject expert on the "Restoring Confidence in Business" task force, one of five CEO task forces to develop the recommendations highlighted in today's paper. The others included 1) health care, 2) global finance, 3) energy and the environment, and 4) creating sustainable jobs.

Throughout the two-day event we heard from significant members of the Obama administration, including Secretaries Gates (Defense), Geithner (Treasury), and Duncan (Education), White House economists Summers and Goolsbee, and Republican and Democratic House and Senate leaders.

The most impressive speaker and most sensible was New York Mayor Mike Bloomberg. He has as keen an understanding of what it will take to get the country and New York moving ahead as anyone I've heard. Too bad he's not running for President in 2012!  As he pointed out, a fiscally-conservative, socially-liberal candidate does not have much chance of getting either party's nomination. Nor could an independent ever hope to garner the majority of electoral votes required to avoid resolution by the House of Representatives.

As for other speakers, Bob Gates and Arne Duncan both made very strong impressions. Gates' departure as Defense Secretary in 2012 will leave a void that will be hard to fill. He has guided DOD skillfully through two administrations and two wars, and was quite clear that he is planning to reduce unnecessary costs to bring budget levels down.

Sounding more like a free marketer than a typical education leader, Duncan is making significant progress in reforming the nation's K-12 education systems. His "Race to the Top" is committed to focusing on rewarding the best teachers and getting rid of those who aren't cutting it, and using federal funds to do so. He's supporting school closures and their replacement with public charter schools.

At the other end of the spectrum were the politicians and economists. The only one of this group that made any sense to me was Republican Eric Cantor, the new House Majority Leader. More typical was Austan Goolsbee, chairman of the White House Council of Economic Advisors, who seemed to be clueless about what steps were required to get the economy growing and create private sector jobs. It was even more discouraging to listen to Rep. Kevin McCarthy, the new Republican Whip, who promised to block every spending bill, reduce the Fed's charter, and generally serve as an obstructionist, without having anything positive to offer. After listening to Goolsbee and McCarthy, I made a mental note not to come back to Washington for anything remotely political during the next two years.

In sharp contrast, the nineteen proposals developed by the one hundred CEOs in attendance were logical, sensible, and hopeful. If only someone in Washington was listening! When it came time to vote on the final recommendations, I found it difficult not to support all nineteen of them as vastly superior to what we were hearing from the politicians.

The business community is blessed with a remarkable group of new corporate CEOs. As a group, they are pragmatic rather than ideological, slightly to the right of center, and willing to put the long-term interests of the country ahead of their short-term self interests.  They have learned the lessons from their predecessors' failures, especially in chasing short-term stock price gains.

They seem committed to using their leadership roles and their company missions to create exceptional products and services for their customers, sustainable, well-paying jobs for their employees, and value for their shareholders. They keenly understand the important role that their companies play in building a growing economy and healthy communities, while preserving the societal ecosystems that have enabled capitalism to flourish for the past century. They too are extremely frustrated that no one in the White House or Congress seems to understand what it will take to get U.S. private-sector economy back to creating jobs and growing.

Bill's Bottom Line: In spite of polls showing the American public lacks trust in its leaders, this new group of CEOs are worthy of trust and support for their ideas.


Additional Wall Street Journal Articles and Video Clips from the Meeting

WSJ CEO Council 2010 Annual Meeting

Earlier this week I had the privilege of participating in the Wall Street Journal's CEO Council Annual Meeting in Washington, DC.  Over the course of two days 100 leaders in the areas of business, finance, and policy came together to discuss and propose solutions to some of the world's largest policy challenges: health care, energy, the environment, jobs, and global finance. 

Two things I wanted to share.  First is an article written by Joann Lublinn, and second is my appearance on CNBC discussing my experience from the meeting.

WSJ: Medtronic Ex-CEO Suggests Steps to Boost Business

Originally Posted in the Wall Street Journal By Joann S. Lublin

William W. George, a former chief executive of Medtronic Inc., suggested steps to stimulate business investment in the U.S., including 100% depreciation on capital equipment through 2012 and a reduction in the 35% repatriation tax rate to 20% for businesses that “invest in tangible assets.”

A lower repatriation tax rate “would have a direct [positive] tradeoff,” Mr. George said in an interview Tuesday morning at The Wall Street Journal CEO Council. He now is a management practice professor at Harvard’s business school. He also sits on the boards of Exxon Mobil Corp. and Goldman Sachs Group Inc.

Mr. George advocates a tax holiday on tangible capital assets for any company that holds assets for a decade — and eventually, a graduated capital-gains tax. And he favors making it easier for foreign graduates of U.S. universities to obtain visas so they can work in the U.S. and possibly start companies here. At the moment, he added, “we are not graduating that many Americans with technical degrees.”

Taken together, such actions will stimulate U.S. job creation and long-term investment at a time when foreign competition is intensifying, according to Mr. George. Other countries see their economies rebounding faster than the U.S., he noted. “Why can’t we get this country moving [again]?”

But split control of Congress could impede passage of certain economic revival steps, Mr. George said. “We’ve had [political] gridlock for two years,” he observed. “We could have gridlock for six years.”

Authentic Leadership with A Long-Term Vision

When Twitter co-founder Evan Williams announced that he would be stepping down as CEO of the company, the news was met with shock and bewilderment.  Why would the CEO of a rapidly growing tech company step down from such a high profile position?  Doesn’t he want the glory? 

Instead of prioritizing his own career advancement and keeping control over the company, Williams made a sound decision for the long-term health of the company.  He has tapped COO Dick Costolo to step into the role of CEO, recognizing that Costolo’s experience makes him more apt to lead the company through its current stage of growth and development.

Costolo has significant experience monetizing a popular consumer Internet product, as he founded Feedburner in 2007 and later sold the company to Google.  Twitter needs to develop a sound revenue strategy to deliver returns for its investors, which have poured more than $100 million into the company.  Williams recognized that the specific skill sets that Costolo has are needed in the CEO to allow the business to succeed.

Williams will maintain focus on developing a great product where he can add the most value, while Costolo’s strength in leadership and vision will propel the company further into profitability.  It took a self-aware and humble leader to recognize that there was a better suited candidate in the company to be CEO in this period.

Many entrepreneurs fail to recognize that different kinds of leadership and skills sets are needed in the sustainable growth phase than was required in their start-up challenges. Keenly recognizing what Twitter needs to power forward in competing with dynamic sites like Facebook and Linked-In, Evan Williams faced reality, avoiding a potential crisis of leadership and vision. 

By choosing someone with Costolo’s skills and experience to lead the company, he demonstrated that he knows his strengths and weaknesses, and is giving the company the best chance to succeed.  Williams showed authentic leadership by recognizing his strengths as a leader and putting the long-term health of the company ahead of personal accolades.  

Reflections On The Midterm Elections

Last night I discussed the impact that the midterm elections would have on the economy, health care, and jobs on CNBC.  It was a lively discussion and one I wanted to be sure to share with you.  

- Bill 






Another View: Itís Time for Obama 2.0

Originally Posted in the New York Times DealBook on October 8, 2010.

In boardroom discussions and individual talks with numerous chief executives in recent days, I have heard repeatedly just how wide the gulf of distrust is between leading business executives and the Obama administration. Chief executives lack clarity about where the White House’s policies are headed and are deeply concerned they will have a long-term negative impact on the private sector. In addition, they feel their concerns are not being heard.

As a result, they are holding back on further investments in this country, preferring to shift resources to faster-growing emerging markets.

These are not just talking points of the business community looking for short-term profits. And this is not about wealthy people fighting higher taxes. The debate taking place is about policy. As a board member and an educator, I am seeing how the Obama administration’s approach to business is impacting day-to-day decisions in both big and small companies across the nation.

It’s time for a sharp change in direction. Rahm Emanuel’s decision to step down asPresident Obama’s chief of staff and run for mayor of Chicago marks the end of Obama 1.0. Joining Mr. Emanuel on the train out are Mr. Obama’s chief economic adviser,Lawrence H. Summers, and his political adviser, David Axelrod. His budget director, Peter R. Orszag, and his economic forecaster, Christina D. Romer, have already departed.

In Obama 1.0, the president stabilized the economy with government spending that minimized job losses and personal bankruptcies. But the economy has stagnated as these policies have been ineffective in stimulating private sector growth, jobs and innovation. Relying on monetary policies and deficits to drive consumer spending is not working, because the economy is experiencing fundamental structural changes that are impervious to these macroeconomic approaches. That’s why there are 26 million people — 16.5 percent of the workforce — who would like to be working full time but are not.

Now is the time to introduce Obama 2.0 by initiating pro-growth economic policies that will invigorate job growth. This means investing in America to unlock the $2 trillion currently in corporate coffers and to stimulate private-sector hiring. Mr. Obama also needs to make fundamental changes in relationships with the business community, overcoming the distrust that has developed on both sides.

The president’s Labor Day proposals were encouraging. He offered a 100 percent deduction for capital investment until the end of 2011, an increase in research and development tax credits that would make them permanent, and an additional $50 billion in infrastructure spending. All three initiatives suggest Mr. Obama is finally moving away from trying to cure the economy’s ills with deficit-fueled government spending and beginning to enact policies that foster private-sector investment and job creation.

It is none too soon. A new economic direction will give the Obama presidency a much-needed shot in the arm at a time when the Democrats are in danger of losing a significant number of seats in Congress and quite possibly control of the House of Representatives.

The situation is similar to President Bill Clinton’s problem after the 1994 elections swept Republicans into House leadership. Mr. Clinton brought in a Republican presidential adviser, David Gergen, to help reshape his presidency, and relied on Treasury SecretaryRobert E. Rubin to guide the economy to its strongest growth period since World War II. Mr. Clinton’s policies shifted to the center and won the confidence and praise of the business community. By stimulating private-sector spending, corporate growth and profits surged and 23 million jobs were added.

Personal earnings and capital gains were exceptional, buoyed by the strongest stock market in 50 years. With low unemployment and high earnings, tax receipts surged and the federal government produced a surplus for three consecutive years. That is a sharp contrast with the enormous deficits compiled by the Bush and Obama administrations.

President Obama needs to surround himself with more diverse advisers with private-sector experience. There is still no one in his cabinet or in the higher levels of his White House staff who has ever worked in the private sector. In my business years, I found it essential to surround myself with people who had different expertise and contrary opinions. This need is even greater in the isolating White House environment. I witnessed this first-hand regarding Vietnam during the presidency of Lyndon B. Johnson.

The president should appoint a savvy business leader to replace Mr. Summers, to advise him daily and be in constant touch with business leaders. Mr. Obama should follow the lead of Prime Minister David Cameron of Britiain, who appointed HSBC’s chairman, Stephen K. Green, as his minister for trade and investment. There are many strong candidates from which to choose, but the position must have adequate authority and influence for someone to give up his current position, just as Henry M. Paulson Jr. did in 2006, when he left the top post at Goldman Sachs to become Treasury secretary.

Here is my short list of recommended candidates:

Anne M. Mulcahy of Xerox: Ms. Mulcahy did a remarkable job in saving Xerox from bankruptcy and restoring its innovative spirit while serving as chief executive. She has also served on an important set of corporate boards. (Full disclosure: we served together on theTarget board for nearly a decade.)

Eric E. Schmidt of GoogleJohn T. Chambers of Cisco Systems or John J. Donahoe of eBay: All three of these chief executives are extraordinary leaders who could refocus the American economy on research and development, innovation and creativity that will add sustainable jobs for the next decade.

John Doerr of Kleiner Perkins Caufield & Byers: Mr. Doerr is the nation’s leading venture capitalist, whose firm has invested heavily in renewable energy and information technology, and would be a great advocate for new company formation.

Edward E. Whitacre Jr. of General Motors: Mr. Whitacre did a spectacular job in turning around G.M. with his practical, no-nonsense style. If President Obama wants to reinvigorate mainstream American companies, Mr. Whitacre is the perfect person.

Carlos M. Gutierrez of Kellogg: A former Commerce secretary who previously led the cereal maker Kellogg, Mr. Gutierrez is a superb leader who has the confidence of the business community. In adding a Republican, Mr. Obama would signal he is serious about bipartisan, centrist approaches.

Richard K. Davis of US Bancorp: Mr. Davis is an extraordinary commercial banker who largely avoided the 2008 meltdown. (His bank was among the first big institutions to repay TARP loans.) As chairman of Financial Services Roundtable, he worked toward sound regulation in the Dodd-Frank Act.

That’s an abundant list of strong individuals who can hold their own amid Washington’s political infighting. As innovators and company builders with long-term vision, all bring distinctly non-Washington experiences that would be useful to President Obama.

The country needs leaders with courage to make the hard choices necessary to sustain economic growth. Mr. Obama has an opportunity to rival Mr. Clinton’s economic success, but this will not happen with the usual suspects by his side.